Contact us

Question about which certificate applies to your product, a refund request, or anything else — send a message and we'll get back to you, usually within one business day.

Faster answers

• Subscription management / cancellation — use the "manage subscription" link in your Lemon Squeezy receipt. Instant, self-serve, no email needed.
• Refund policy — not happy? Contact us within 14 days of your first payment for a full refund.
• Product rules — the rule index covers all 80 CPSC categories, and the rule checker tells you which certificate your product needs.

Rather not do it yourself? We review and correct one product's paperwork for you — see the US$99 audit →

EntryReady is operated in Australia. We usually reply within one business day.